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Approval email template pack

Copy-ready messages for requesting, reminding, revising, approving, and invoicing.

Account and project managers7 min readUpdated July 24, 2026
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First review request

Subject: [Milestone] is ready for your review
Hi [First name],

The [milestone name] milestone is ready for review.

We prepared a Greenlit proof page that keeps the agreed criteria, staging results, and supporting evidence together. Please review it and choose Approve or Request changes by [day, date, time zone].

Review link: [private link]

I will send the one-time access code separately. The review should take about [X] minutes.

If the project, value, build, or reviewer details look incorrect, please stop and reply to this email.

Thanks,
[Name]

Friendly reminder

Subject: Quick reminder: [Milestone] review
Hi [First name],

A quick reminder that the [milestone name] review is waiting for your decision by [deadline].

Review link: [private link]

If you need another reviewer, more context, or a different deadline, let me know and I will update the review rather than forwarding the private link.

Thanks,
[Name]

Deadline approaching

Subject: [Milestone] review is due [day]
Hi [First name],

The review window for [milestone name] closes [day, date, time zone]. We need your approval or change request before we can complete the billing handoff and move to [next phase].

Review link: [private link]

If something is blocking the review, reply with the issue and the right decision-maker so we can resolve it.

Thanks,
[Name]

Changes requested

Subject: We received your [Milestone] changes
Hi [First name],

We received your change request for [milestone name].

We are reviewing each item against the frozen milestone criteria. We will confirm which items correct the agreed scope, which need clarification, and which may be new scope by [date].

No invoice will be created from this review decision.

Thanks,
[Name]

Updated build ready

Subject: Updated [Milestone] build is ready
Hi [First name],

We addressed the agreed changes and verified the updated build identified as [build/release].

Please use this new review link and decide by [deadline]:
[private link]

The prior review remains part of the project history. This review shows the current evidence and results.

Thanks,
[Name]

Approval received

Subject: [Milestone] approved
Hi [First name],

Thank you. Your approval of [milestone name] was recorded on [date and time zone].

[Choose one: The milestone is now ready for our normal invoicing process. / The previously disclosed Stripe invoice workflow has been started.]

You can retain the Greenlit receipt for your files:
[receipt link or attached PDF]

Next, we will [next step].

Thanks,
[Name]

Possible new scope

Subject: Follow-up on your [Milestone] request
Hi [First name],

We reviewed your request: “[short request summary].”

The frozen milestone covers [relevant agreed outcome]. The new request appears to add [new outcome or deliverable], so we are treating it as a possible scope change rather than silently adding it to the current milestone.

We will send a short impact summary covering price, timing, and dependencies by [date]. The existing milestone decision remains [status].

Thanks,
[Name]